Terms of service

📝 Terms of Service

Welcome to Sofiia Flowers!

By using our website and placing an order, you agree to the following terms:

  1. Product Availability:
    All flowers and arrangements are subject to availability. In rare cases, we may substitute items with similar blooms of equal or higher value.

  2. Pricing and Payments:
    All prices are listed in Canadian Dollars (CAD). Payments are securely processed through our website using trusted third-party providers.

  3. Delivery:
    We offer same-day and scheduled delivery across Montreal. It is your responsibility to provide the correct delivery address and ensure someone is available to receive the order.

  4. Cancellations:
    Orders can be canceled up to 12 hours before the scheduled delivery. After that time, cancellations may not be possible.

  5. Privacy:
    We respect your privacy. Your personal data will only be used for order fulfillment and communication related to your purchase.

  6. Changes to Terms:
    Sofiia Flowers reserves the right to update these terms at any time. Continued use of our site means you accept the current terms.